SynergisticIT Employee Benefits
Our people are our most valuable resource. We strive to offer our employees above-average compensation and a competitive benefits package, including:
MSP RFP Consultant
Full Time • Jersey City NJ
Our client, a large government agency is in need of an MSP RFP Consultant to lead the development and execution of a comprehensive Request for Proposal (RFP) process to engage a qualified managed services provider (MSP) for Enterprise IT Operations. This is an 18 month onsite contract position in Jersey City, NJ. You can come onboard as our W2 or Independent Contractor.
The selected MSP RFP Consultant will manage gathering information from critical IT service towers including Service Desk, End-User Computing, Server & Storage, Database Management, and Configuration Management Database (CMDB), all integrated with the organization's existing ServiceNow platform.
The MSP RFP Consultant will report to the Assistant Director responsible for leading the development and execution of a comprehensive Request for Proposal (RFP) process to acquire a qualified managed services provider for enterprise IT operations.
The MSP RFP Consultant’s primary objective is to develop a detailed, comprehensive RFP that will enable the organization to:
- Identify and evaluate qualified managed services providers
- Establish clear service level agreements and performance metrics
- Define resource requirements including dedicated on-site personnel
- Ensure seamless integration with existing ServiceNow infrastructure
- Create a scalable framework for adding additional personnel as needed
JOB RESPONSIBILITIES:
The MSP RFP Consultant shall be responsible for the following deliverables and activities:
1. RFP Development and Documentation
The MSP RFP Consultant will develop a comprehensive RFP document that includes, but is not limited to:
- Executive summary
- Organization background and context
- Scope of services for all service towers
- ServiceNow integration requirements
- SLA specifications with measurable metrics
- On-site resource requirements
- Scalable personnel addition framework
- Vendor qualification criteria
- Proposal submission requirements
- Evaluation criteria
- Contract terms and conditions framework
2. Stakeholder Management
3. RFP Process Management
4. Vendor Evaluation Support
REPORTING AND COMMUNICATION
The MSP RFP Consultant will:
3. RFP Process Management
4. Vendor Evaluation Support
REPORTING AND COMMUNICATION
The MSP RFP Consultant will:
- Provide weekly status reports to project sponsor
- Conduct bi-weekly steering committee meetings
- Maintain project documentation in designated repository
- Respond to stakeholder inquiries within 24 business hours
- Escalate issues and risks promptly to project sponsor
REQUIRED QUALIFICATIONS AND EXPERIENCE
The MSP RFP Consultant must possess:
Qualifications/Experience:
The MSP RFP Consultant must possess:
Qualifications/Experience:
- Minimum 5 years of project management experience
- Demonstrated experience writing RFPs for IT managed services
- Strong understanding of ITIL frameworks and IT service management
- Experience with ServiceNow platform and have managed services integrations
- PMP or equivalent project management certification
- Compliance with relevant industry standards (HIPAA, PCI-DSS if applicable.)
Highly Desirable:
- ServiceNow certification (CSA, CIS, or similar)
- ITIL Certification
- ISO 27001 or SOC 2 Type II certification
- Experience with enterprise-scale IT outsourcing transitions
- Knowledge of vendor management and contract negotiation
- Background in IT operations or infrastructure management
- Experience with change management and stakeholder engagement
Work Hours
The normal workday for the MSP RFP Consultant will be 8 AM to 5:00 PM, Monday through Friday, except for observed holidays.
The Contractor shall be on-site for an 8-hour workday, with a mandatory 1-hour Lunch Break. Total billable hours per week shall not exceed 40 hours. All overtime must be pre-approved by the Assistant Director or the designated Manager before any work is performed.
The normal workday for the MSP RFP Consultant will be 8 AM to 5:00 PM, Monday through Friday, except for observed holidays.
The Contractor shall be on-site for an 8-hour workday, with a mandatory 1-hour Lunch Break. Total billable hours per week shall not exceed 40 hours. All overtime must be pre-approved by the Assistant Director or the designated Manager before any work is performed.
Compensation: $100.00 - $110.00 per hour
Our History
Years ago, SynergisticIT founders Carlos Pinzon and Antonio Proto recognized a significant gap in IT consulting and staffing services. On the one hand there are thousands of staffing firms who overload their clients with resumes that do not come close to meeting client needs. Alternatives—such as global consulting firms with costly layers of bureaucracy—achieve great results, but at a very high price.
In response, Carlos and Antonio built a new type of IT staffing company where technical recruiters—all experienced IT professionals—match IT resources to our client’s exact job requirements, providing superior talent at a lower cost and far lower risk.
Our Mission
SynergisticIT’s mission is to match great companies with great talent, serving our clients with professionalism, honesty and integrity.
Our Vision
To be the number one choice of Fortune 1000 companies seeking critical IT talent.
If you are an IT professional who is passionate about IT, join us!
SynergisticIT has been providing leading Fortune 1000 companies and government agencies with top IT talent for over 25 years. Our firm is led by IT professionals so we understand you, respect your talent, and recognize the value you can provide to our clients.
Whether you are seeking a consultant or a full time employee position, we will find a match for you with one of our premier clients. Unlike many other consulting firms, SynergisticIT will prepare you for the interview and support you throughout your consulting engagement.
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Major Medical plan
401K plan
Paid vacations
Paid holidays
Direct deposit of compensation
Dental and Short Term Disability Plans available through AFLAC